Privacy Policy

Grape and Grain Tours Ltd ("us", "we", or "our") operates http://www.grapeandgraintours.co.uk (the "Site"). We understand that your data personal and valuable and that the data you share with us comes with a good helping of goodwill. We would like to assure you that we will treat your data with the upmost respect, using it only for the purposes set out in this Privacy Policy and for no other reason. It is our hope that you will know that your personal data is safe with us.

THE DATA WE COLLECT AND HOW WE USE IT

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We will not leave a cookie or other file on your device without your permission. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We may use this data for the purposes of improving our website, products and services. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this Log Data. Google may leave a cookie on your device to track your usage of our website. Google operate their own privacy policy.

Rest assured, any log data is only processed in a way which does not identify anyone and Google cannot use this data to identify those who use our website.

COMMUNICATIONS

The Personal Information you provide may be used to respond to your queries and comments when submitted on our Contact Us form or to update you on our company developments, where you opt in to our Email Newsletter.

We use a third-party provider, MailChimp, to deliver our newsletter and securely manage our email lists. MailChimp is a reputable provider with a robust Privacy Policy of their own. Our Email Newsletter operates in accordance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. Use of our Email Newsletter is tracked so that we can analyse and improve this service. You can unsubscribe from our Email Newsletter at any time by clicking the appropriate link in the Email Newsletter or contacting us to request that your email address is unsubscribed.

DATA FOR TICKETING

Your Personal Information will also be collected and stored for the purposes of recording tour ticket bookings made through this website and for contacting you regarding the tour you have booked. Please note that our website is developed and hosted on the Squarespace platform (Privacy Policy) while payment for anything you purchase from us is handled by Stripe (Privacy Policy). Again, in Squarespace and Stripe, we have chosen to work with reputable third-parties with a strong reputation for user security.

ACCESS TO YOUR PERSONAL DATA

You are entitled to view, amend, or delete the personal information that we hold. Email your request to the business owner, Joel Eastman, at joel@grapeandgraintours.co.uk.

SOCIAL MEDIA

This website gives you the opportunity to share its content on social media platforms. Each social media site operates its own security measures and privacy policy. We advise that you share our content at your own discretion.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of 25th May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Similarly, we will continue to update our policies to ensure they are in line with current privacy laws. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.